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Unpacking ideas with people, over dinner, in the classroom, in conversation, is easy for me. My thoughts gather shape in the moment, dancing with the attention of the listener. I speak freely. I flow.


All that changes when I try to write them down.


The meaning of each word and sentence hardens. There’s a kind of finality to writing that creates friction for me. My focus turns, and I begin interrogating myself while typing. 


Listening while speaking; decoding my own words mid-sentence. 


“When you are in the middle of a story it isn't a story at all, but only a confusion... It’s only afterwards that it becomes anything like a story at all. When you are telling it, to yourself or to someone else.”  — Margaret Atwood, Alias Grace

I came across the Margaret Atwood quote while collecting stories for this Food for Thought, in a film called “The Stories We Tell” by Canadian filmmaker Sarah Polley.  

What if I approached writing as an interrogation? like in Polley’s film. I could use the questions to lead the story…



I asked the computer Copilot what it thought about this.

Apparently, this is a kind of “second-order thinking”; I had to look it up… Basically, I’m writing while simultaneously imagining the story it generates in another person’s head. Which is likely possible for me, since most of my work requires attention to perceived meaning. I make a living thinking about what other people are thinking about—questioning the questions…


So what do I do with this? Could I just get Copilot to do it for me—can we do that now?

I'm tempted to just share a bunch of links and say nothing. Let them figure it out, I think to myself… 



A picture is a bridge to an idea; a word is a definition of an idea. When it comes to graphic design, my ability to translate someone else's gaze is useful, but it seems to complicate the process when it comes to writing. Managing the tension between authentic impulse and anticipated reception is strenuous. It usually stirs doubt in me and spirals into over-editing.


Raise your hand if you are hyper-aware of other people’s imagined interpretation.

That means you have the tool for nuanced storytelling with relational depth. People like us are attuned to signs and how they're received. Most people stop at first-order thinking. Overthinkers have the ability to consider the ripple effects of a decision. We are second and third-order thinkers.

  

So are we editing for resonance or approval


I would say: resonance.


Mike Mills' 1999 documentary AIR: Eating, Sleeping, Waiting and Playing approach to telling a story is all resonance. The story leverages confusion; It embraces the act of telling, with all its imperfections, hesitations, ellipses, and repetitions. It shifts between observer and participant. Instead of pretending to be an invisible observer, the director is in the film as a character in the story. 


Perhaps there’s a way to leverage critical thoughts as a narrative strategy?

Take Barbara Kruger as an example. She doesn't just interrogate, she questions the viewer/reader. Her Direct Address approach flips passive observation into active participation. The story confronts the critic.

But that’s not my intention. These Food for Thought stories aim to provoke thought in the same way two people would explore an idea in a discussion. 

That makes me think of the last part of the Atwood quote: “it becomes anything like a story at all. When you are telling it, to yourself or to someone else.”


The resonance of a conversation is hard to summon when alone with a blinking cursor.

When I write, the idea can’t ricochet; it just sits there. Attempts to create a dialogue collapse. The rhythm disintegrates. I have to come back a day later to read it with fresh eyes; pretend I’m replying to someone else’s idea.


Then I pick up the fragmented thoughts and try to build a bridge between them. It’s like a wreckage of shattered glass and splintered wood”. There’s a gut feeling that somehow, these ideas are related, but not sure how. So I wrestle with them and bend them into different shapes; come back a few days later and bend them some more… 


Can you feel the pauses where I hovered over sentences, unsure if they belonged? I do this again and again—moving words and sentences around on a page, until they fit the gut feeling.


Maybe these Food for Thought stories aren’t meant to resolve. Maybe the interrogation is the telling.



Food for thought.


I see technological progress as paradoxical in the creative professions. On the surface, better tools make better work. A ruler straightens our lines. Software expands our control. Cameras capture detail with fidelity once unimaginable. This is the rhythm of innovation: each new tool unlocks sharper articulation, smoother workflows, faster outcomes. And yet, the work doesn’t disappear—it shifts. Mastery still requires time and friction, just redirected. The learning curve may be shorter, but it still demands the climb.


“Nobody tells this to people who are beginners (...) For the first couple of years, you make stuff, it’s just not that good...” 
“Nobody tells this to people who are beginners (...) For the first couple of years, you make stuff, it’s just not that good...” 

It took Ira Glass, creator of This American Life, years to develop the storytelling voice he imagined. As he describes it, the gap between your taste and your ability only closes through sheer volume—by making and remaking until something finally aligns. For many, he admits, that gap never fully closes.


The same is true across art and design history. Remarkable work was often the result of deep time—craft honed through focus, frustration, and repetition. This is the essence of the 10,000 hours: not just effort, but intention sustained over time. But in a culture of instant output, that kind of slow mastery is becoming rare.


What happens when technology compresses the time it takes to do something extraordinary?


When Jonas Salk was asked who owned the patent to the polio vaccine, his answer was, “Could you patent the sun?” It took him 7 years to make the vaccine. The vaccine transformed polio from a terrifying, paralyzing disease into one that could be prevented with a simple injection. By refusing to profit from it, he reshaped how the world viewed medicine, not just as a field of discovery, but as a force for equity and compassion. 


Does the effort and time it takes to solve a problem add value to the solution?
Does the effort and time it takes to solve a problem add value to the solution?

During the COVID-19 pandemic, AI helped identify viable vaccine candidates, simulate immune responses, and optimize clinical trial designs. What once took 5–10 years for traditional vaccine development was compressed into under a year. 


What happens to the value when it’s no longer so out of reach for many?


If you remember your design history, Modernists attempted to democratize "good taste," but something unexpected happened when they did. Access to good taste came at the cost of individuality.

The flattening of taste also led, paradoxically, to uniformity masquerading as universality. 
The flattening of taste also led, paradoxically, to uniformity masquerading as universality. 

For example, Helvetica’s rise to global popularity turned the typeface into a symbol of modernity, neutrality, and—paradoxically—visual sameness. Its neutrality, once a strength, became a default aesthetic; a safe, impersonal choice. 


Much like Helvetica in the 20th century, today’s algorithm-favoured aesthetics are forging a new kind of sameness—clean, legible, and endlessly forgettable.


The tools we use today allow nearly anyone with taste and intention to design what used to require years of technical mastery. Traditionally, technical skill is often a proxy for value—the sheer ability to translate vision into form conferred authority. Now that our tools can erase that friction, less hard skillls are required to achieve sophisticated production.


Suddenly, the field is saturated with visually “brilliant” work. The bar for remarkability is shifting—not upward or downward, but sideways into the realm of narrative and meaning. What once took 10,000 hours of deliberate practice can now be approximated in seconds.


So then… what happens to remarkability?


For years, we’ve defaulted to the notion that “good things take time” and “practice makes perfect”, but now, maybe it’s different. Anu Atluru recommends we “Make Something Heavy”. She writes, “We’re creating more than ever, but it weighs nothing.” In a world where tools can generate beauty on command, the challenge isn’t making—it’s making something that matters. 


Maybe it’s not execution that distinguishes the remarkable now, but rather conviction. A sense that behind the pixels lies a person who chose, resisted, reconsidered, and cared. In which case, what gives work its gravity begins to orbit around ideas, not execution. If anyone can make beautiful things, what sets your work apart might not be how it's made—but why.


Food for thought


Why we refuse to degrade our stories to ‘content’ and how good stories are the antidote to this epidemic of meaninglessness


Every time we get a commission inquiry for ‘content creation,’ I have to swallow the nauseating feeling before patiently explaining why we don’t do that. Because what they probably mean by ‘content’ is, in fact, much more than that.


Let’s be clear—content wasn’t always this despicable. The term emerged innocently enough during the early days of the internet, used to describe anything published online: text, images, videos. But as digital spaces evolved, and businesses began hiring marketers to fill endless feeds, the word ‘content’ became a catchall. Its meaning flattened. And with that flattening, came a normalisation of meaninglessness.


‘Content’ now refers to the endless digital detritus churned out to satisfy algorithms, not audiences. It’s a word that makes no distinction between a lazy meme, a heartfelt documentary, a research-based article, or an empty carousel of brand clichés. ‘Content’ strips intention from information. It assumes that everything we put online is just there to fill space.


And that is obscene.


Because silence is not a gap to be filled. It’s a necessary part of life. Infants find solace in it. Animals retreat into it. The idea that businesses must constantly post for the sake of filling the silence—adding to the noise of the world—is a symptom of our deeper discomfort with stillness.


And it’s not harmless. Everything we post has an ecological cost. Yes, your post about the cupcake you ate does cost the planet. This is the reality of our digital excess. It’s not just overwhelming. It’s wasteful.


The antidote to this is not more content; it’s meaningful stories.


A story is not something made to fill a calendar. A story has reason to be. Stories deliver new insight, a sensory experience, transformation, discovery, amusement, inspiration, leadership, compassion, caring, understanding, empathy, or to liberate the audience or solve a problem for them. A story engages your intellect and emotions, and we don’t mean this through the terminology of engaging equalling commenting, liking, or sharing on social media. To engage is to think about and allow space in your mind, regardless of whether you hit that like button. A story considers its audience, their state of mind, their mental space, their world and its current situation.


The term ‘content’ became more mainstream as businesses cut budgets and turned to marketers to produce creative work. But that’s also when the trouble started. As social media platforms pushed more advertising space into our lives, the volume of content exploded. The result was what some called “content shock”—a tipping point when there was simply too much stuff and too little attention.


Many who weren’t truly equipped for the creative work of story-making still stepped into these hybrid creator-marketer roles, underestimating just how much it takes. It seemed easy—just post something, anything. And so, meaningless filler became the norm. But authentic story-making isn’t easy. It demands craft, insight, originality, and emotional intelligence.



Marketing and story-making are never the same thing; too often, they require two very different kinds of thinking and creativity. That’s why we don’t substitute our work for a marketer’s—or vice versa. We always partner with exceptional marketers and don’t pretend to be them. And when clients come to us without in-house marketing, we collaborate with experts from our carefully chosen circle of affiliates. Because meaningful connection doesn’t come from either side pretending to be both.


And now, as audiences begin to retreat from the noisy public squares of social media—into private, quiet, curated digital spaces like DMs and group chats—there’s, hopefully, less room for meaningless noise. People are becoming extremely intentional about what they give their attention to. We think that’s a good thing because it’s an obvious preference for stories over ‘content’. 


So, no. We don’t do content. We do better than that. We do stories—good stories that exist for a reason other than the inability to sit with silence.



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