Updated: Jun 14
Why we refuse to degrade our stories to ‘content’ and how good stories are the antidote to this epidemic of meaninglessness
Every time we get a commission inquiry for ‘content creation,’ I have to swallow the nauseating feeling before patiently explaining why we don’t do that. Because what they probably mean by ‘content’ is, in fact, much more than that.
Let’s be clear—content wasn’t always this despicable. The term emerged innocently enough during the early days of the internet, used to describe anything published online: text, images, videos. But as digital spaces evolved, and businesses began hiring marketers to fill endless feeds, the word ‘content’ became a catchall. Its meaning flattened. And with that flattening, came a normalisation of meaninglessness.
‘Content’ now refers to the endless digital detritus churned out to satisfy algorithms, not audiences. It’s a word that makes no distinction between a lazy meme, a heartfelt documentary, a research-based article, or an empty carousel of brand clichés. ‘Content’ strips intention from information. It assumes that everything we put online is just there to fill space.
And that is obscene.
Because silence is not a gap to be filled. It’s a necessary part of life. Infants find solace in it. Animals retreat into it. The idea that businesses must constantly post for the sake of filling the silence—adding to the noise of the world—is a symptom of our deeper discomfort with stillness.
And it’s not harmless. Everything we post has an ecological cost. Yes, your post about the cupcake you ate does cost the planet. This is the reality of our digital excess. It’s not just overwhelming. It’s wasteful.
The antidote to this is not more content; it’s meaningful stories.
A story is not something made to fill a calendar. A story has reason to be. Stories deliver new insight, a sensory experience, transformation, discovery, amusement, inspiration, leadership, compassion, caring, understanding, empathy, or to liberate the audience or solve a problem for them. A story engages your intellect and emotions, and we don’t mean this through the terminology of engaging equalling commenting, liking, or sharing on social media. To engage is to think about and allow space in your mind, regardless of whether you hit that like button. A story considers its audience, their state of mind, their mental space, their world and its current situation.
The term ‘content’ became more mainstream as businesses cut budgets and turned to marketers to produce creative work. But that’s also when the trouble started. As social media platforms pushed more advertising space into our lives, the volume of content exploded. The result was what some called “content shock”—a tipping point when there was simply too much stuff and too little attention.
Many who weren’t truly equipped for the creative work of story-making still stepped into these hybrid creator-marketer roles, underestimating just how much it takes. It seemed easy—just post something, anything. And so, meaningless filler became the norm. But authentic story-making isn’t easy. It demands craft, insight, originality, and emotional intelligence.
Marketing and story-making are never the same thing; too often, they require two very different kinds of thinking and creativity. That’s why we don’t substitute our work for a marketer’s—or vice versa. We always partner with exceptional marketers and don’t pretend to be them. And when clients come to us without in-house marketing, we collaborate with experts from our carefully chosen circle of affiliates. Because meaningful connection doesn’t come from either side pretending to be both.
And now, as audiences begin to retreat from the noisy public squares of social media—into private, quiet, curated digital spaces like DMs and group chats—there’s, hopefully, less room for meaningless noise. People are becoming extremely intentional about what they give their attention to. We think that’s a good thing because it’s an obvious preference for stories over ‘content’.
So, no. We don’t do content. We do better than that. We do stories—good stories that exist for a reason other than the inability to sit with silence.
