Stories, not content; because the world doesn’t need more obscene digital landfill

Why we refuse to degrade our stories to ‘content’ and how good stories are the antidote to this epidemic of meaninglessness

Every time we get a commission inquiry for ‘content creation,’ I have to swallow the nauseating feeling before patiently explaining why we don’t do that. Because what they probably mean by ‘content’ is, in fact, much more than that.

Let’s be clear—content wasn’t always this despicable. The term emerged innocently enough during the early days of the internet, used to describe anything published online: text, images, videos. But as digital spaces evolved, and businesses began hiring marketers to fill endless feeds, the word ‘content’ became a catchall. Its meaning flattened. And with that flattening, came a normalisation of meaninglessness.

‘Content’ now refers to the endless digital detritus churned out to satisfy algorithms, not audiences. It’s a word that makes no distinction between a lazy meme, a heartfelt documentary, a research-based article, or an empty carousel of brand clichés. ‘Content’ strips intention from information. It assumes that everything we put online is just there to fill space.

And that is obscene.

Because silence is not a gap to be filled. It’s a necessary part of life. Infants find solace in it. Animals retreat into it. The idea that businesses must constantly post for the sake of filling the silence—adding to the noise of the world—is a symptom of our deeper discomfort with stillness.

And it’s not harmless. Everything we post has an ecological cost. Yes, your post about the cupcake you ate does cost the planet. This is the reality of our digital excess. It’s not just overwhelming. It’s wasteful.

The antidote to this is not more content; it’s meaningful stories.

A story is not something made to fill a calendar. A story has reason to be. Stories deliver new insight, a sensory experience, transformation, discovery, amusement, inspiration, leadership, compassion, caring, understanding, empathy, or to liberate the audience or solve a problem for them. A story engages your intellect and emotions, and we don’t mean this through the terminology of engaging equalling commenting, liking, or sharing on social media. To engage is to think about and allow space in your mind, regardless of whether you hit that like button. A story considers its audience, their state of mind, their mental space, their world and its current situation.

The term ‘content’ became more mainstream as businesses cut budgets and turned to marketers to produce creative work. But that’s also when the trouble started. As social media platforms pushed more advertising space into our lives, the volume of content exploded. The result was what some called “content shock”—a tipping point when there was simply too much stuff and too little attention.

Many who weren’t truly equipped for the creative work of story-making still stepped into these hybrid creator-marketer roles, underestimating just how much it takes. It seemed easy—just post something, anything. And so, meaningless filler became the norm. But authentic story-making isn’t easy. It demands craft, insight, originality, and emotional intelligence.

Marketing and story-making are never the same thing; too often, they require two very different kinds of thinking and creativity. That’s why we don’t substitute our work for a marketer’s—or vice versa. We always partner with exceptional marketers and don’t pretend to be them. And when clients come to us without in-house marketing, we collaborate with experts from our carefully chosen circle of affiliates. Because meaningful connection doesn’t come from either side pretending to be both.

And now, as audiences begin to retreat from the noisy public squares of social media—into private, quiet, curated digital spaces like DMs and group chats—there’s, hopefully, less room for meaningless noise. People are becoming extremely intentional about what they give their attention to. We think that’s a good thing because it’s an obvious preference for stories over ‘content’. 

So, no. We don’t do content. We do better than that. We do stories—good stories that exist for a reason other than the inability to sit with silence.

How Constraints Guide Creativity

Recently I spent an afternoon at a beachside restaurant; people-watching and scribbling ideas in my sketchbook. I was there to listen to a new playlist I had prepared for a client. Since they shared a space with another business they needed music that matched the vibe of both establishments while also synced to the time of day. So I made morning, afternoon, and sunset playlists. I set the criteria for each playlist according to the persona of each business and curated the music to play in sync with the different crowd vibes throughout the day.

Can you match my vibe?

Constraints help to identify what is appropriate; they also help us create things more efficiently. Take for instance the self-imposed constraints that made the iconic Penguin book covers so successful. By setting a framework to format each book using a designed template; they were able to maintain a fixed production price with the same quality. Templates are particularly useful for businesses with many stories. A well-designed template will offer just the right amount of rules to lower production costs, with enough flexibility to make each edition remarkable.

Freedom is an illusion; that is, until you learn to define your boundaries. - My Wife

Once you’ve determined the rules or what’s important, it is easier to identify what isn’t going to be appropriate and less meaningful. Part of the success of a storyteller is determined by how well they craft a desired emotion. I find it difficult to do this without the constraints of a framework. Particularly when it comes to making decisions. My artistic eye can easily find colours to work with but selecting the most appropriate one is another task. It requires criteria to make the final decision. Where will the colour live, who will see it, what is the desired mood, are there any preferred colours, etc.? Frameworks allow me to consider and recognize emotional states and perspectives beyond my own biases.

I cannot understand you. ‘Tis because you lean over my meaning’s edge and feel a dizziness of the things I have not said. - Trumbull Stickney

The complexity and difficulty of understanding what others will comprehend from an idea or feeling is difficult. We are limited by language. Full comprehension can be elusive and misunderstandings can arise from the gaps between what is said, what is felt, and what is intended. The meaning of an idea can be highly subjective and often depends on the individual's perspective, experiences, and context. The multifaceted nature of ideas emphasizes the importance of identifying a framework.

Food for thought.

Create a framework; use it as a tool. We’ve written about this before; read our brand articulation framework article for more information on using this for your business.

Immersive stories

We approach the design of these kinds of stories in the same way we do others—starting with a brand articulation framework for your business. This ensures that the story we are planning has a consistent and familiar narration and visual language throughout the space.

Due to their ability to create whole, three-dimensional experiences, spatial stories can influence people to remarkable extents. A story that surrounds people can direct them on a path through space. Wayfinding and signage, for example, is a kind of storytelling that moves customers to different destinations.

Storytelling through spaces is particularly useful for businesses like restaurants, vacation homes, resorts, museums, libraries, and learning spaces; where a customer, guest, or visitor is looking to discover something meaningful through the location.

When we set out to design a story for a space, experience has taught us to consider the limitations of the space and the team in charge of maintaining it after it’s installed. Poor maintenance is surely going to affect the longevity of your investment. In addition to understanding your business plans, and budget, we work within production techniques and materials available to your team. Another valuable insight is that spaces have a life of their own. There’s often what the place itself lends to; then, there’s the influence of the surroundings and the inhabitants. These are some of the considerations we’ve learned to include in our process.

---

Want to bring a story into your space?

Get in touch